How to refer to the situation of transport after delivery?
After delivery, we will e-mail you the EMS NO., and you can track your parcel on the web page:  or find your own country tracking link on the web page: Just email our customer service team  the name and address that appears on the mailing label of the catalogue and we will be happy to remove the old address from our mailing list.If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings please contact us. Please also make sure the information provided is your exact name and address.

Do you offer free shipping?
Yes. My Lingerie Secrets is currently offering free standard ground shipping on all merchandise purchases that total $50.00 or more. This offer only qualifies for purchases shipped to the 48 contiguous United States. For International orders, orders outside of the 48 contiguous United States and faster shipping methods such as “next day air” and “second day air” please select your preferred shipping choice, from the menu of choices on this shipping page before you check out.By DHL/FEDEX/UPS/TNT or air cargo: it takes about 4 to 7days for the delivery to European countries and USA.We are available to assist you between the 9-4 Monday to Friday.

How about the quality of products?
We are a brand sex lingerie manufacturer and wholesaler in china. Thus, you can be assured of the quality of our products. Yes. OEM accepted and Customer’s Design and Logo are Welcomed; The minimum quantity of per (size,color and design) is 50 sets, Loading time is about 15 working days.We are available to assist you between the 9-4 Monday to Friday. Out of these hours you will be provided with a messaging service.whole dozen/style .

What consumer data is collected?
We collect only the domain name, but not the email address of visitors to our web page. We also collect aggregate information on what pages customers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.we would deliver it within 1-2 days after we receive your payment. By EMS international express, it will arrive in everywhere of the world within 4-6 days.Usually, we only accept US Dollar. If you have to pay other currency, please instruct us in advance.

What are your Customer Service hours?
We are available to assist you between the 9-4 Monday to Friday. Out of these hours you will be provided with a messaging service.Just email our customer service team  the name and address that appears on the mailing label of the catalogue and we will be happy to remove the old address from our mailing list.Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding orders they have placed on-line. Please provide us with your correct phone number if you want to be contacted by phone.

Could you accept other currencies? How about the exchange rate?
Usually, we only accept US Dollar. If you have to pay other currency, please instruct us in advance. About exchange rate, please according to that day’s international exchange rate you make the payment.T/T advance, Western Union money transfer is also accepted.

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